Product and Solution Inquiries

Response policy
We will respond to your inquiry through the appropriate department based on its content.
Please understand that depending on the nature of your inquiry, it may take some time to respond or we may be unable to provide a response.
Inquiries received on Saturdays, Sundays, New Year's holidays, and other company holidays will be addressed on the next business day.

Prohibited matters
Please note that we may not be able to respond to inquiries for sales or research purposes directed at our company.

Basic Policy on Personal Information Protection
TAIYO YUDEN CO., LTD. ("the Company") pledges to properly and sincerely handle your personal information in compliance with the Personal Information Protection Law and its corporate policies.

Purpose of Use
Any personal information you provide to the Company will be used to respond to your inquiry or request.

Safety Measures
The Company shall put appropriate information security measures in place to prevent the loss, destruction, alteration, leakage of and/or unauthorized access to personal information, making best efforts to ensure the safety and maintain the accuracy of personal information.

Provision to Third Parties, Entrustment of Handling and Shared Uses
The Company will never provide your personal information to any third party, other than as required under the Personal Information Protection Law. When entrusting the handling of or sharing your personal information with its subsidiaries, the Company will ensure that such information is handled solely for the above purpose of use and will take responsibility for adequate management.

Inquiries and Requests
In the event that the Company is asked by an individual to disclose, amend, or cease the usage of the individual's information, the Company shall respect the rights of the individual to their own personal information, responding professionally and in good faith to said request through the appropriate Company service desk.